Bridging user needs and business goals through empathic purpose, intentional process, and great collaboration.

Hi, I'm Jonathan. An experience designer with over 15 years in UX, UI, product, and visual design,

Recent Projects

Some fresh work from recent years. The four projects below utilized the same design system which focused on black, white, and bold as a brand theme.

Messaging: Notifications

The first step toward a centralized messaging strategy at Autodesk, this project aimed to give users a single, consistent space to receive, read, and manage important messages.

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Messaging: Notifications

The first step toward a centralized messaging strategy at Autodesk, this project aimed to give users a single, consistent space to receive, read, and manage important messages.

See the project

Messaging: Notifications

The first step toward a centralized messaging strategy at Autodesk, this project aimed to give users a single, consistent space to receive, read, and manage important messages.

See the project

Privacy for Support Cases

Autodesk’s enterprise customers had concerns about the lack of privacy controls in support case visibility. I designed privacy features that gave customers more control over who could view and manage support tickets.

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Privacy for Support Cases

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Privacy for Support Cases

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Support Case Emails

I identified an opportunity during journey analysis to address major usability gaps in customer support case emails.

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Support Case Emails

I identified an opportunity during journey analysis to address major usability gaps in customer support case emails.

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Support Case Emails

I identified an opportunity during journey analysis to address major usability gaps in customer support case emails.

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Purchase Seats Inline

I led a rare cross-team collaboration involving three groups to design a unified solution for an inline seat purchase flow, while also gaining alignment on new standardized design patterns across teams.

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Purchase Seats Inline

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Purchase Seats Inline

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Additional Projects

A collection of earlier work from past years and previous companies. These projects reflect the range of my design experience over time, from foundational UX work to visual and product design across various industries.

Global Search

I designed a global search solution for two potential technical scenarios: one that utilized UI to integrate four separate search platforms into one interface, and another based on a more ideal, unified backend.

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Global Search

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Global Search

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Unified Navigation

A visionary project that unified two of Autodesk's most traficked sites into one global nav and structure.

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Unified Navigation

A visionary project that unified two of Autodesk's most traficked sites into one global nav and structure.

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Unified Navigation

A visionary project that unified two of Autodesk's most traficked sites into one global nav and structure.

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Services Marketplace

A site that was built from scratch to generate more business for Autodesk's resellers and partners

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Services Marketplace

A site that was built from scratch to generate more business for Autodesk's resellers and partners

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Services Marketplace

A site that was built from scratch to generate more business for Autodesk's resellers and partners

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Cisco Video Sharing Platform

Autodesk's biggest, highest paying customers had issues with privacy settings, or lack thereof, with support cases. With the new case portal in place, the feature was long overdue.

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Cisco Video Sharing Platform

Autodesk's biggest, highest paying customers had issues with privacy settings, or lack thereof, with support cases. With the new case portal in place, the feature was long overdue.

See the project

Cisco Video Sharing Platform

Autodesk's biggest, highest paying customers had issues with privacy settings, or lack thereof, with support cases. With the new case portal in place, the feature was long overdue.

See the project